“privacy” · draft, pending counsel review
Privacy Policy
Last updated: September 15, 2026
What we collect
- Your phone number— it’s how your account works; there are no passwords.
- Birth information you share — birth date, birth time, and birthplace, used to compute your astrology and Human Design charts; plus where you currently live (for timezone-aware messages).
- Your conversations — the messages you exchange with cozmi.
- AI-derived notes— condensed “memories” and patterns extracted from your conversations so your companion actually knows you over time.
- Usage and safety records — token/cost metrics and safety moderation logs (see below).
- Waitlist — if you join the waitlist on our site, your phone number and device platform.
How we use it
Solely to run and improve cozmi: computing your charts, generating personalized responses, remembering context between conversations, sending messages you’ve consented to, keeping the service safe, and understanding costs. We do not sell your personal information, and we don’t use your conversations for advertising.
Who processes your data
Trusted processors that make the service work:
- AI model providers (via OpenRouter) — your messages and chart context are sent to large-language-model providers to generate responses.
- Sendblue — delivers the iMessage/SMS conversation.
- Oracle Cloud — hosts our servers and database.
- Resend — delivers internal safety-report emails to our team.
Safety moderation
Every message is automatically screened by AI for safety (such as self-harm risk or abusive content). Safety events are logged with limited context and reviewed by our team to enforce our Terms and support user wellbeing. Records of possible self-harm crises never store your message content.
Children
cozmi is for adults (18+). If a date of birth shows a user is under 18, we do not build a chart or keep what they shared: conversations, birth data, memories, and profile are deleted. For users aged 13–17 we retain the phone number and the date their access can begin (their 18th birthday), solely to enforce the block until then. For users under 13 we retain only the phone number, solely to prevent the account from being automatically re-created, plus a minimal record that the deletion occurred (COPPA).
Retention and deletion
We keep your data while your account is active so cozmi can remember you. Text cozmi or email us any time to request deletion of your account and personal data, and we’ll honor it promptly.
Your rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information. Email us and we’ll make it happen — no forms, no runaround.
Changes and contact
We’ll update the date above when this policy changes materially. Questions or requests: [email protected].